Everyone deserves an easy way in.

We want everyone to be able to browse, read, and shop at Rowan & Thistle with ease, whether you use a screen reader, a keyboard, voice control, or screen magnification, or you’re squinting at a phone in bright sunlight.

This page explains the standard we hold our site to, what we’ve done to meet it, where we still fall short, and how to reach us if something gets in your way.

Our Goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Written by the World Wide Web Consortium, these guidelines are the standard most websites are measured against.

Today our site partially meets that standard. The pages we tested pass automated accessibility checks, and the exceptions we know about are listed below.

What We’ve Done

• Readable text. We adjusted our colors, including the small gold lettering, so text stands out clearly from its background.
• Clear labels. We added missing labels to form fields, buttons, and filters, so screen readers announce what each one does.
• Keyboard access. We fixed keyboard problems in our menus, accordions, and sliders, so content that’s hidden from view no longer gets in the way.
• Image descriptions. We wrote text descriptions (alt text) for our product photos and botanical illustrations, for people who can’t see them.
• Testing. We tested the site with automated accessibility checks at computer and phone screen sizes, including keyboard use, and fixed what we found.

Where We Fall Short

• Moving reviews. On tablets and computers, the customer reviews on our home page move to the next review on their own every few seconds, and there is no pause button. Selecting the previous or next arrow stops them. On phones, they move only when you swipe.
• Checkout and payment. Checkout is provided by Shopify, and some payment options come from other companies. We can’t change those pages, but if you have trouble with them, contact us and we’ll help you place your order.

Tell Us What Isn’t Working

If any part of our site is hard to use, or you’d like information in another format, please let us know. Tell us which page you were on and what got in your way, and we’ll work with you to fix it or find another way to get you what you need.

• Email: support@rowanthistle.com
• Phone: 971-236-4703
• Or send us a message through our contact page.

About This Statement

We wrote this statement on November 7, 2026, after reviewing our site with automated accessibility testing (the axe-core checker) and keyboard tests, at computer and phone screen sizes. We’ll update it as the site changes.