Refund policy

We want you to be completely delighted with your Rowan & Thistle purchase!

Please understand - due to the handmade nature of our products, and the fact that they are personal care products, we are unable to accept returns of these products.  If you are not completely satisfied with our products, please contact us right away at support@rowanthistle.com so that we can make it right.

 Gift cards are not returnable or refundable.

Damage or delivery issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item.